Cancel and Return Policy

We believe that & we can help its customers as far as possible, and have therefore a liberal cancellation policy.

How do I cancel an order on Kingkesariya?

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-    If you received the product, it will be eligible for replacement, only in cases where there are defects found

with the product. 

 Return Policy

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9413437108 or email us at contact@shuklamarbleart.com, mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you at no additional cost. Please make sure that the original product is intact when you send us the product back.

Apart from the condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or the product;

• Any product that is returned without all original packaging and accessories included with the product at the time of delivery;

Note: Return/Exchange duration will be 20-25 days to exchange from the date of receipt.